Shipping Policy

  • Most of our freeze dried candy items are pretty durable and can withstand rigorous handling of shipping carriers during transport, however, there are several freeze dried candy items that are extremely fragile and can easily crumble when mishandled by shipping carriers.  We take steps to make sure you receive all items intact, which includes but is not limited to marking your package with fragile stamps and wrapping delicate items in bubble wrap.  Since we do not control the handling of packages, we are not responsible if an item is damaged during shipping.  

 

  • AzFreezeCandyCo will not be responsible for product damage due to humidity, excess moisture or customers leaving product bags opened for long periods of time.

 

  • AzFreezeCandyCo ships all packages from Arizona and will use either USPS or UPS as the primary shipping carriers.  Please note that shipping times will vary.

 

  • If an order is shipped with incorrect or missing information, we will not be responsible nor will a refund be issued so please make sure the delivery address is correct.

 

  • Once an order has been picked up by a carrier or delivered to a carrier facility, AzFreezeCandyCo is no longer responsible for your package.